.support-workspace-tabs{border-bottom:1px solid var(--line);gap:24px;margin-bottom:18px;display:flex}.support-workspace-tabs button{min-height:44px;color:var(--muted);background:0 0;border:0;border-bottom:3px solid #0000;padding:0 2px;font-weight:750}.support-workspace-tabs button[aria-selected=true]{color:var(--pink);border-color:var(--pink)}.support-inbox{border:1px solid var(--line);background:#fff;border-radius:12px;grid-template-columns:minmax(285px,340px) minmax(0,1fr);height:min(850px,100dvh - 255px);min-height:660px;display:grid;overflow:hidden}.support-inbox button:focus-visible,.support-inbox input:focus-visible,.support-inbox textarea:focus-visible,.support-inbox select:focus-visible{outline:2px solid var(--pink);outline-offset:2px}.support-inbox-queue{border-right:1px solid var(--line);flex-direction:column;min-height:0;display:flex}.support-inbox-heading{justify-content:space-between;align-items:center;gap:12px;padding:20px 18px 15px;display:flex}.support-inbox-heading h2{margin:0;font-size:19px}.support-inbox-heading p{color:var(--muted);margin:7px 0 0;font-size:12px;line-height:1.5}.support-inbox-unread{background:var(--pink);color:#fff;border-radius:12px;justify-content:center;align-items:center;min-width:21px;height:21px;padding:0 5px;font-size:12px;font-weight:750;display:inline-flex}.support-inbox-status-tabs{background:#f4f5f7;border-radius:7px;grid-template-columns:repeat(4,1fr);margin:0 15px 12px;padding:3px;display:grid}.support-inbox-status-tabs button{color:#6c7280;background:0 0;border:0;border-radius:5px;min-height:34px;padding:0 3px;font-size:12px}.support-inbox-status-tabs button.selected{color:var(--pink);background:#fff;font-weight:750;box-shadow:0 1px 4px #18203b12}.support-inbox-search{gap:7px;padding:0 15px 10px;display:flex}.support-inbox-search input{flex:1;min-width:0}.support-inbox-search input,.support-inbox-filters select{border:1px solid var(--line);min-height:35px;color:var(--ink);font:inherit;background:#fff;border-radius:6px;padding:7px 9px;font-size:12px}.support-inbox-search button,.support-inbox-list-tools button,.support-inbox-pagination button{border:1px solid var(--line);color:#59616e;background:#fff;border-radius:6px;min-height:32px;padding:0 10px}.support-inbox-filters{grid-template-columns:1fr 1fr;gap:8px;padding:0 15px 10px;display:grid}.support-inbox-filters select{width:100%;min-width:0}.support-inbox-list-tools{border-bottom:1px solid var(--line);color:#5f6671;justify-content:space-between;align-items:center;padding:0 15px 12px;font-size:12px;display:flex}.support-inbox-list-tools label{align-items:center;gap:6px;display:flex}.support-inbox-list-tools input{width:14px;height:14px;accent-color:var(--pink)}.support-inbox-list{overscroll-behavior:contain;flex:1;min-height:0;overflow-y:auto}.support-inbox-row{width:100%;color:inherit;text-align:left;background:#fff;border:0;border-bottom:1px solid #f0f1f4;padding:15px 17px;display:block;position:relative}.support-inbox-row:hover{background:#fafafb}.support-inbox-row.selected{box-shadow:inset 3px 0 var(--pink);background:#fff4f8}.support-inbox-row-title{justify-content:space-between;align-items:center;gap:8px;display:flex}.support-inbox-row-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.support-chat-status{color:#6c7280;background:#f0f1f4;border-radius:5px;flex-shrink:0;align-items:center;width:max-content;padding:4px 7px;font-size:12px;font-weight:700;display:inline-flex}.support-chat-status.waiting{color:#87590a;background:#fff0d2}.support-chat-status.active{color:#226847;background:#e4f5ed}.support-inbox-row-brand{text-overflow:ellipsis;white-space:nowrap;color:#7a808c;margin-top:6px;font-size:12px;display:block;overflow:hidden}.support-inbox-row-meta{color:#69707c;justify-content:space-between;align-items:center;min-height:23px;margin-top:6px;font-size:12px;display:flex}.support-inbox-row p{-webkit-line-clamp:2;color:#545c68;white-space:pre-wrap;overflow-wrap:anywhere;-webkit-box-orient:vertical;margin:6px 0 10px;font-size:12px;line-height:1.6;display:-webkit-box;overflow:hidden}.support-inbox-row-footer{color:#9195a0;justify-content:space-between;align-items:center;gap:8px;font-size:12px;display:flex}.support-inbox-row-footer>span{text-overflow:ellipsis;white-space:nowrap;max-width:80px;overflow:hidden}.support-inbox-draft-label{color:var(--pink);margin-top:7px;font-size:12px;display:block}.support-inbox-pagination{border-top:1px solid var(--line);color:#787e8a;justify-content:space-between;align-items:center;gap:10px;padding:10px 15px;font-size:12px;display:flex}.support-inbox-empty{color:#707784;text-align:center;flex-direction:column;justify-content:center;min-height:170px;padding:24px 20px;font-size:12px;display:flex}.support-inbox-empty p{color:#969ba5;margin:10px 0 0;line-height:1.7}.support-inbox-detail{flex-direction:column;min-width:0;min-height:0;display:flex;position:relative}.support-inbox-welcome{text-align:center;background:linear-gradient(#fff,#fdf9fb);flex-direction:column;justify-content:center;align-items:center;gap:8px;height:100%;padding:32px;display:flex}.support-inbox-welcome>span{width:60px;height:60px;color:var(--pink);background:#fff0f6;border-radius:18px;place-items:center;font-size:34px;display:grid}.support-inbox-welcome h2{margin:15px 0 0;font-size:19px}.support-inbox-welcome p{color:#8a909b;max-width:370px;font-size:13px;line-height:1.8}.support-inbox-detail-header{flex-shrink:0;justify-content:space-between;align-items:center;gap:16px;padding:18px 22px 13px;display:flex}.support-inbox-detail-header>div{min-width:0}.support-inbox-detail-header h2{overflow-wrap:anywhere;margin:7px 0 4px;font-size:20px}.support-inbox-detail-header p{color:#9196a1;margin:0;font-size:12px}.support-inbox-detail-header button{flex-shrink:0;font-size:12px}.support-inbox-context{border-bottom:1px solid var(--line);grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0;padding:0 22px 14px;display:grid}.support-inbox-context dt{color:#979ca6;margin-bottom:6px;font-size:12px}.support-inbox-context dd{color:#5f6774;overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.6}.support-inbox-conversation-tools{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:8px;padding:11px 22px;display:flex}.support-inbox-conversation-tools>div{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.support-inbox-conversation-tools button{min-height:31px;font-size:12px}.support-inbox-conversation-tools code{color:#969ca7;background:0 0;font-size:12px}.support-inbox-error{color:#a33f32;background:#fff3f1;flex-shrink:0;justify-content:space-between;align-items:center;gap:8px;padding:10px 14px;font-size:12px;line-height:1.6;display:flex}.support-inbox-error button{color:inherit;background:0 0;border:0;flex-shrink:0;padding:3px 6px;text-decoration:underline}.support-inbox-messages{overscroll-behavior:contain;background:#fafbfc;flex-direction:column;flex:1;gap:17px;min-height:160px;padding:22px;display:flex;overflow-y:auto}.support-inbox-loading{text-align:center;color:#8b929f;margin:auto;padding:20px;font-size:12px}.support-inbox-message{align-self:flex-start;width:max-content;max-width:85%}.support-inbox-message-meta{color:#9aa0ab;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:6px;font-size:12px;display:flex}.support-inbox-message-meta b{color:#777f8c;font-size:12px;font-weight:500}.support-inbox-message p{color:#3d4654;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border:1px solid #e9ebf0;border-radius:2px 12px 12px;margin:0;padding:11px 14px;font-size:16px;line-height:1.7}.support-inbox-message.agent{align-self:flex-end}.support-inbox-message.agent .support-inbox-message-meta{justify-content:flex-end}.support-inbox-message.agent p{background:var(--pink);color:#fff;border:0;border-radius:12px 2px 12px 12px}.support-inbox-message.system{text-align:center;align-self:center;max-width:95%}.support-inbox-message.system .support-inbox-message-meta{justify-content:center}.support-inbox-message.system p{color:#8e95a1;background:0 0;border:0;padding:0;font-size:12px}.support-inbox-new-message{color:var(--pink);background:#fff;border:1px solid #efc1d2;border-radius:18px;padding:8px 13px;font-size:12px;position:absolute;bottom:209px;right:22px;box-shadow:0 3px 12px #38243115}.support-inbox-composer{border-top:1px solid var(--line);background:#fff;flex-shrink:0;padding:13px 18px 15px}.support-inbox-reply-state{color:#8a909c;margin:0 0 8px;font-size:12px;line-height:1.5}.support-inbox-reply-label{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.support-inbox-composer textarea{resize:vertical;border:1px solid var(--line);color:#39414d;width:100%;min-height:77px;max-height:180px;font:inherit;background:#fff;border-radius:8px;padding:10px 12px;font-size:16px;line-height:1.6;display:block}.support-inbox-composer textarea:disabled{color:#9399a4;background:#f7f8fa}.support-inbox-composer-footer{justify-content:space-between;align-items:center;gap:12px;margin-top:9px;display:flex}.support-inbox-composer-footer small{color:#949aa5;font-size:12px}.support-inbox-composer-footer button{flex-shrink:0;min-height:34px;font-size:12px}.support-inbox button:disabled{opacity:.45;cursor:not-allowed}@media (width<=1200px){.support-inbox{grid-template-columns:290px minmax(0,1fr)}.support-inbox-context{grid-template-columns:repeat(2,minmax(0,1fr))}.support-inbox-detail-header{flex-wrap:wrap}.support-inbox-detail-header h2{font-size:18px}}@media (width<=850px){.support-inbox{flex-direction:column;height:auto;min-height:0;display:flex}.support-inbox-queue{border-right:0;border-bottom:1px solid var(--line);max-height:530px}.support-inbox-list{min-height:120px}.support-inbox-detail{height:760px}.support-inbox-messages{padding:15px}.support-inbox-welcome{height:280px}.support-inbox-detail-header,.support-inbox-context{padding-left:16px;padding-right:16px}.support-inbox-message{max-width:92%}}.support-inbox button,.support-inbox-search input,.support-inbox-filters select,.support-inbox-list-tools,.support-inbox-row-meta,.support-inbox-context dd{font-size:14px}.support-inbox-row-title strong{font-size:16px}.support-media-toolbar{border-top:1px solid #eee;padding:8px 0;font-size:12px}.support-media-tools,.support-media-emoji{flex-wrap:wrap;gap:8px;display:flex}.support-media-toolbar button,.support-media-item button{color:#a60050;cursor:pointer;background:#fff;border:1px solid #e5e5e5;border-radius:8px;padding:6px 9px}.support-media-toolbar button:disabled{opacity:.45;cursor:default}.support-media-toolbar small{color:#74747e;margin-top:5px;display:block}.support-media-preview{border:1px solid #eee;border-radius:8px;flex-wrap:wrap;align-items:center;gap:7px;margin:7px 0;padding:8px;display:flex}.support-media-preview b{overflow-wrap:anywhere;width:100%}.support-media-preview img,.support-media-item img{object-fit:contain;border-radius:8px;max-width:100%;max-height:220px;display:block}.support-media-preview audio,.support-media-item audio{width:100%;max-width:280px;display:block}.support-media-item{overflow-wrap:anywhere;margin:6px 0}.support-media-item a{color:#aa0052;display:block}.support-media-toolbar p[role=alert],.support-media-item small[role=alert]{color:#bb2035}.lale-chat-composer>.support-media-toolbar{display:block}.support-media-toolbar.support-media-toolbar button{color:#a60050;background:#fff;border:1px solid #e5e5e5;border-radius:8px;justify-content:center;align-items:center;height:auto;min-height:32px;padding:6px 9px;display:inline-flex}.support-media-toolbar.support-media-toolbar button:disabled{color:#929299;background:#f5f5f7}.support-media-preview small{flex-basis:100%}